Refund and Cancellation Policy

After completing a Transaction, you enter into a legally binding and enforceable agreement with N1X TECH SERVICES ORGANISATION to purchase the selected product or service. You may request cancellation unless cancellation is specifically restricted by the applicable listing or service terms on the Platform.

We retain discretion to approve cancellation requests and may request additional information before making a decision. Any approved refund will be processed through the original payment method, subject to payment-provider timelines and applicable law.

Once you have received the product or service, a replacement, return, or refund may be requested only where the product or service does not match its description on the Platform, unless different terms are expressly stated for that Transaction.

Any refund request must be submitted within three days from the date of the Transaction, or within the longer period stated on the relevant Platform listing. The applicable period will never be less than three days.

Raise a support ticket through the Platform or email n1x.india@atomicmail.io. Include your order or Transaction reference, a clear and specific reason, the exact term or description that was not met, and supporting evidence where applicable.

We will review each request and may ask for additional details. Approval of a refund, replacement, or return is determined by N1X TECH SERVICES ORGANISATION based on the facts of the claim and applicable law.

Refunds are not available for a change of mind, failure to provide accurate information, misuse of a service, or a product or service that matches its published description, unless required by law or expressly stated on the Platform.

For general support, contact n1x.india@atomicmail.io. For refund claims, use the support email listed above.